Traveler Sync Problem on HTC Phones

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject:

Still no resolution to our sync’ing problem, I have contacted 3 Mobile the operator who couldn’t help but tried. Contacted HTC, they suggested I use Exchange or IMAP, I have suggested that they look at supporting Lotus Notes as a business e-mail client.
Can anyone at IBM help?

Please find attached some of the logs from my phone.

Log 1:

12-30 10:57:18.541 I/ActivityManager(92)Process com.lotus.sync.traveler (pid 14844) has died.
12-30 10:57:18.541 W/ActivityManager(92)Scheduling restart of crashed service com.lotus.sync.traveler/.android.service.TravelerService in 5000ms
12-30 10:57:18.561 I/ActivityManager(92)Start proc com.lotus.sync.traveler for broadcast com.lotus.sync.traveler/.android.service.BroadcastReceiver: pid=15409 uid=10068 gids={3003, 1007, 1015}

Log 2:

12-23 22:28:21.795 I/ActivityManager(92)Starting activity: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.lotus.sync.traveler/.LotusMail }
12-23 22:28:21.825 D/SurfaceFlinger(92)Layer::setBuffers(this=0x630fb0), pid=92, w=1, h=1
12-23 22:28:21.825 D/SurfaceFlinger(92)Layer::setBuffers(this=0x630fb0), pid=92, w=1, h=1
12-23 22:28:21.855 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x630fb0), index=0, pid=92, w=480, h=800 success
12-23 22:28:21.895 D/Sensors (92)open_akm, fd=149
12-23 22:28:21.895 D/AK8973 (72)Compass Start
12-23 22:28:21.905 I/WindowManager(92)Setting rotation to 1, animFlags=1
12-23 22:28:21.925 I/ActivityManager(92)Config changed: { scale=1.0 imsi=234/20 loc=en_GB touch=3 keys=1/1/2 nav=3/1 orien=2 layout=34 uiMode=17 seq=68}
12-23 22:28:21.985 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x4929d8), index=1, pid=92, w=800, h=714 success
12-23 22:28:22.015 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x486200), index=0, pid=92, w=800, h=38 success
12-23 22:28:22.035 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x584e08), index=0, pid=182, w=800, h=480 success
12-23 22:28:22.045 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x4929d8), index=0, pid=92, w=800, h=394 success
12-23 22:28:22.075 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x4929d8), index=1, pid=92, w=800, h=394 success
12-23 22:28:22.155 I/ActivityManager(92)Starting activity: Intent { cmp=com.lotus.sync.traveler/.android.common.LaunchSequenceActivity (has extras) }
12-23 22:28:22.175 I/ActivityManager(92)Starting activity: Intent { flg=0x10000 cmp=com.lotus.sync.traveler/.MailLaunchSequence }
12-23 22:28:22.205 I/ActivityManager(92)Starting activity: Intent { flg=0x10000 cmp=com.lotus.sync.traveler/.MainFoldersListView }
12-23 22:28:22.205 I/ActivityManager(92)Starting activity: Intent { flg=0x10000 cmp=com.lotus.sync.traveler/.FolderMailView (has extras) }
12-23 22:28:22.315 D/SurfaceFlinger(92)Layer::setBuffers(this=0x645040), pid=298, w=1, h=1
12-23 22:28:22.315 D/SurfaceFlinger(92)Layer::setBuffers(this=0x645040), pid=298, w=1, h=1
12-23 22:28:22.365 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x645040), index=0, pid=298, w=800, h=480 success
12-23 22:28:22.385 I/WindowManager(92)Setting rotation to 0, animFlags=0
12-23 22:28:22.405 I/ActivityManager(92)Config changed: { scale=1.0 imsi=234/20 loc=en_GB touch=3 keys=1/1/2 nav=3/1 orien=1 layout=34 uiMode=17 seq=69}
12-23 22:28:22.445 I/ActivityManager(92)Displayed activity com.lotus.sync.traveler/.FolderMailView: 231 ms (total 544 ms)
12-23 22:28:22.465 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x4929d8), index=1, pid=92, w=480, h=394 success
12-23 22:28:22.485 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x486200), index=1, pid=92, w=480, h=38 success
12-23 22:28:22.525 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x4929d8), index=0, pid=92, w=480, h=714 success
12-23 22:28:22.545 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x4929d8), index=1, pid=92, w=480, h=714 success
12-23 22:28:22.565 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x645040), index=1, pid=298, w=480, h=800 success
12-23 22:28:22.605 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x645040), index=0, pid=298, w=480, h=800 success
12-23 22:28:22.685 D/dalvikvm(298)GC_FOR_MALLOC freed 6863 objects / 386568 bytes in 49ms
12-23 22:28:23.515 D/dalvikvm(298)GC_FOR_MALLOC freed 10685 objects / 475072 bytes in 46ms
12-23 22:28:23.785 W/Rosie (201)mAddHtcWidgetByOtherActivity = false, mIsOpenSlideWhenLeaveLaunch = true
12-23 22:28:23.785 W/InputManagerService(92)Ignoring hideSoftInput of: com.android.internal.view.IInputMethodClient$Stub$Proxy@467079a8
12-23 22:28:24.185 I/global (298)Default buffer size used in BufferedReader constructor. It would be better to be explicit if an 8k-char buffer is required.
12-23 22:28:24.375 D/dalvikvm(298)GC_FOR_MALLOC freed 10795 objects / 540224 bytes in 73ms
12-23 22:28:24.545 D/dalvikvm(298)GC_FOR_MALLOC freed 10083 objects / 512424 bytes in 42ms
12-23 22:28:24.765 D/dalvikvm(92)GC_EXPLICIT freed 44805 objects / 2344664 bytes in 144ms
12-23 22:28:24.845 D/dalvikvm(298)GC_FOR_MALLOC freed 10009 objects / 530400 bytes in 72ms
12-23 22:28:25.005 D/dalvikvm(298)GC_FOR_MALLOC freed 10105 objects / 519712 bytes in 43ms
12-23 22:28:25.155 D/dalvikvm(298)GC_FOR_MALLOC freed 10172 objects / 524304 bytes in 45ms
12-23 22:28:25.205 I/global (298)Default buffer size used in BufferedReader constructor. It would be better to be explicit if an 8k-char buffer is required.
12-23 22:28:25.915 I/ProblemReporterService.run:550(298)Problem reports sent: 1
12-23 22:28:25.925 D/SurfaceFlinger(92)Layer::setBuffers(this=0x63bbd0), pid=298, w=1, h=1
12-23 22:28:25.925 D/SurfaceFlinger(92)Layer::setBuffers(this=0x63bbd0), pid=298, w=1, h=1
12-23 22:28:25.945 D/SurfaceFlinger(92)Layer::requestBuffer(this=0x63bbd0), index=0, pid=298, w=300, h=85 success
12-23 22:28:36.665 D/dalvikvm(311)GC_EXPLICIT freed 1015 objects / 45448 bytes in 68ms
12-23 22:28:42.685 D/dalvikvm(201)GC_EXPLICIT freed 1586 objects / 87616 bytes in 85ms
12-23 22:28:51.509 V/AlarmManager(92)Alarm triggering: Alarm{464f9088 type 2 android}
12-23 22:28:51.565 D/SyncManager(92)canceling and rescheduling sync because it ran too long: authority: com.android.contacts account: Account {name=mike cain, type=com.lotus.sync.notes.android} extras: [ignore_backoff=true force=true ignore_settings=true ] syncSource: 3 when: 189158780 expedited: false
12-23 22:28:51.565 V/AlarmManager(92)Adding Alarm{466a2bc0 type 2 android} Jan 03 05:37:40 am
12-23 22:28:51.565 V/AlarmManager(92)Alarm triggering: Alarm{466a2bc0 type 2 android}

Thanks in advance for any assistance.

Feedback response number WEBB8CMHAZ created by ~Zach Chuhipimanlen on 12/30/2010

Return to top

Traveler 8.5.2.1 on HTC Desire Sync... (~Zach Chuhipima... 22.Dec.10)

. . Traveler Sync Problem on HTC Phones... (~Zach Chuhipima... 30.Dec.10)

. . Solution (~Zach Chuhipima... 6.Jan.11)

. . . . RE: Solution (~Manny Ekrevero... 6.Jan.11)

. . . . . . Driod not ready for prime time yet ... (~Sigmund Asatoo... 11.Jan.11)

. . . . . . Still trouble with Traveler and And... (~Lily Brekroson... 10.Jan.11)

. . . . . . . . RE: Still trouble with Traveler and... (~Manny Ekrevero... 10.Jan.11)

. . . . . . . . . . Same problem (~Sean Ekaakoi 22.Jan.11)

. . . . . . . . . . . . RE: Same problem (~Manny Ekrevero... 22.Jan.11)

. . . . . . . . . . . . Same problem here (~Julia Xantoobe... 2.Feb.11)

. . . . . . . . . . . . . . RE: Same problem here (~Manny Ekrevero... 2.Feb.11)

. . . . . . . . . . . . . . Solved (~Julia Xantoobe... 9.Feb.11)

Printer-friendly

Search this forum

Member Tools

RSS Feeds

RSS feeds

	All forum posts RSS
	All main topics RSS